Job Description

Shift: Monday to Friday from 8am to 4:30pm

This is a remote opportunity, with the possibility of transitioning to a hybrid or onsite role based on the company’s needs.

Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.

KEY DUTIES AND RESPONSIBILITIES

  • Invoice and verify accounts accurately and in a timely manner
  • Verify inbound receipts for accuracy
  • Develop and maintain customer relationships in a professional manner
  • Generate customer reports per customer request ( weekly, monthly late/bill reports)
  • Coordinate availability of product and schedule for daily shifts with warehouse team
  • Coordinate with Operations on special client requests; expediting when necessary
  • Serve as first point of contact to resolve customer issues
  • Maintain and file documentation in organized and com...

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