Job Description

Position Details

We are hiring a Customer Care Representative in our Barrie store. In this role you will be supporting our Member Services Consultants and Travel Consultants in serving our Members and customers.


What you will do:


  • Take passport photos, give out tour books, and supporting Member Services Consultants as required with admin tasks




  • Placing outbound calls to Travel Suppliers for Travel Consultants




  • Provide Travel Clients with necessary travel requirements based on current travel protocols




  • Invoicing travel files for Travel Consultants




  • Attaching and verifying supplier invoices to Travel files




  • Support with Travel Consultants with Accounting adjustments




  • Providing payment to Travel Supplier based on Travel Consultant request


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