Job Description
Elevate tenant satisfaction with Boardwalk as a Customer Care Lead. You'll manage a suite portfolio while supervising site staff and ensuring top-tier customer service across multiple properties.
In this leadership position, you will oversee approximately 1-99 suites, supervising maintenance, landscaping, and cleaning teams. Collaborating with HR, you'll facilitate hiring and training processes, ensuring staff are well-prepared to maintain quality. Your role will focus on fostering excellent tenant relations and a motivating work environment.
Key Responsibilities:
• Manage site staff performance and conduct reviews
• Supervise suite quality inspections and maintenance needs
• Liaise with HR for staffing and training initiatives
• Conduct market analysis and propose recommendations
• Ensure compliance with health and safety standards
Requirements:
• Leadership experience in property management preferred
• P...
In this leadership position, you will oversee approximately 1-99 suites, supervising maintenance, landscaping, and cleaning teams. Collaborating with HR, you'll facilitate hiring and training processes, ensuring staff are well-prepared to maintain quality. Your role will focus on fostering excellent tenant relations and a motivating work environment.
Key Responsibilities:
• Manage site staff performance and conduct reviews
• Supervise suite quality inspections and maintenance needs
• Liaise with HR for staffing and training initiatives
• Conduct market analysis and propose recommendations
• Ensure compliance with health and safety standards
Requirements:
• Leadership experience in property management preferred
• P...
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