Customer Care Facilitator

RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands, including Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which reflects our belief in collectively doing that little more to create a positive impact that truly matters.

Visit our website: www.rclfoods.com

Siqalo Foods is seeking a Customer Care Facilitator  to join their Spreads Division. The role will be based in Boksburg and will report to the Warehouse and Logistics Manager. 

Purpose of the role: 

To ensure that all customer queries and complaints are resolved and logged with the Call Centre, as per customer protocols and customer SLAs and to assist customers and call centre agents with special arrangements or orders and deliveries. Being the superuser a...