Job Description
Walk in Drive held at Mphasis Mangalore for a Voice process . Interested candidate please attend the walk in drive on the below address
Interview date: From 23rd ,25th and 27th Feb 2026
Interview time : 10.30 am to 5pm
Job Description
Job Title: Customer Support Officer - BPO
Work Location: Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (Work from office)
Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available uptill 25 kms from office location (Night shifts only)
Role & responsibilities
Respond to customer queries via inbound/outbound calls and emails within defined SLAs
Record interaction using client system with proper classification
Refer Knowledge base and perform task as per defined process
Follow up and closure of interactions to ensure customer satisfaction
Passionate about customer service
Comfortable with Rotational shifts, extended working ...
Interview date: From 23rd ,25th and 27th Feb 2026
Interview time : 10.30 am to 5pm
Job Description
Job Title: Customer Support Officer - BPO
Work Location: Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (Work from office)
Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available uptill 25 kms from office location (Night shifts only)
Role & responsibilities
Respond to customer queries via inbound/outbound calls and emails within defined SLAs
Record interaction using client system with proper classification
Refer Knowledge base and perform task as per defined process
Follow up and closure of interactions to ensure customer satisfaction
Passionate about customer service
Comfortable with Rotational shifts, extended working ...
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