Job Description
Walk in Drive held at Mphasis Mangalore for a Voice process. Interested candidate please attend the walk in drive on the below address
Interview date: From 19th Feb to 20 th of Feb 2026
Interview time: 10.30 am to 5pm
Job Description
Job Title: Customer Support Officer - BPO
Work Location: Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (Work from office)
Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available uptill 25 kms from office location (Night shifts only)
Role & responsibilities
- Respond to customer queries via inbound/outbound calls and emails within defined SLAs
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended work...
Interview date: From 19th Feb to 20 th of Feb 2026
Interview time: 10.30 am to 5pm
Job Description
Job Title: Customer Support Officer - BPO
Work Location: Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (Work from office)
Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available uptill 25 kms from office location (Night shifts only)
Role & responsibilities
- Respond to customer queries via inbound/outbound calls and emails within defined SLAs
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended work...
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