Job Description

  About the Company:   Allen Lund company is a Nationwide Logistics provider in the US and Canada.

We have 41 offices and over 650,000 shipments managed annually.

The company is Headquartered in Los Angeles with 2 offices in India Job Summary:  We are seeking a dedicated and skilled Customer care Executive to join our team.

The ideal candidate will have 2-3 years of experience in a call center environment, demonstrating excellent communication skills and a strong customer service orientation.

Key Responsibilities: ∙   Handle incoming and outgoing calls with professionalism and courtesy.

  • ∙   Provide accurate information to customers regarding our logistics services.
  • ∙   Resolve customer inquiries and complaints efficiently and effectively.
  • ∙   Maintain detailed and accurate records of customer interactions in the database.
  • ∙   Collaborate with team members to enhance customer satisfaction and improve service processe...

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