Job Description
Work Level: Individual
Core: Communication Skills, Adaptable, Result Driven
Leadership: Responsive
Industry Type: Consumer Electronics & Appliances
Function: Customer Service
Key Skills: Customer Complaint Resolution,Tele Caller,Inbound Contact,Outbound,Customer Support
Education: Diploma
Note: This is a requirement for one of the Workassist Hiring Partner
Role Description
*Handle inbound and outbound customer calls professionally and efficiently.
*Listen to customers' inquiries and provide accurate information and solutions.
*Assist customers with product/service-related questions, troubleshooting, and issue resolution.
*Document and update customer records with interactions and feedback.
*Maintain a positive and empathetic attitude towards ...
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