Job Description

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.


The Customer Care Coordinator is responsible for supporting AGCO’s dealer network by responding to inquiries and resolving order-related issues through multiple channels (chatbot, email, phone) within defined service levels. The role requires close collaboration with internal departments such as Logistics, Shipping, and Sales to ensure high-quality service delivery and dealer satisfaction. The position may require extended hours and occasional travel to support peak periods and for training purposes.

Your Impact:

  • Respond to dealer inquiries via phone, email, and chatbot within target times using Salesforce, serving as a liaison to internal departments for service requests.

  • Monitor and follow up on back-...

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