Job Description

Role & Purpose of the Position
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  • To provide efficient and courteous customer care to existing and potential customers based in the Nordic Region (Finland/Sweden).
  • To provide the required office support for sales and support personnel.
  • Handling general enquiries from customers, sales.

Duties & Responsibilities

  • Manage the sales order process through to billing using SAP status reports, ensuring that corporate guidelines on the method of shipment are adhered to.
  • Ensure that sales orders are processed within agreed deadlines and that customers and the sales team are informed of delivery dates and any subsequent changes.
  • Liaise with Sales and Technical Support to ensure that all deliveries are carried out in line with customer expectations.
    • ...

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