Job Description
Customer Care Coordinator - £30,000 - Ringwood - 1 year FTC
Introduction
A new opportunity has arisen for a Customer Care Coordinator to join our client, a House Builder, based in the Ringwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.
The position is for a 1 year fixed term contract office based, with 1 day working from home.
The Role:
* Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
* Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
* Provide support and advice to sub-contractors.
* Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.
* Take ownership of the homes covered and customer you work with,...
Introduction
A new opportunity has arisen for a Customer Care Coordinator to join our client, a House Builder, based in the Ringwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.
The position is for a 1 year fixed term contract office based, with 1 day working from home.
The Role:
* Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
* Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
* Provide support and advice to sub-contractors.
* Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.
* Take ownership of the homes covered and customer you work with,...
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