Customer Care Associate (International)

ABOUT CONNEKT Connekt is a fast-growing technology platform dedicated to connecting people, businesses, and opportunities globally. We believe exceptional customer experience is the backbone of everything we do and that starts with our support team. ABOUT THE ROLE As a Customer Support Specialist, you will be the first point of contact for our customers - helping them resolve issues, guiding them through our platform, and ensuring every interaction leaves them feeling heard and helped. You will work closely with our product and operations teams to surface insights that continuously improve the Connekt experience. ROLE DETAILS Location: India (Remote) Employment type: Full-time Compensation: Competitive salary + performance bonus Benefits: Paid leaves, equipment allowance WHAT YOU'LL DO Respond promptly and professionally to customer inquiries via email, chat, and phone. Diagnose and resolve customer issues related to