Customer Care Assistant

Overview

The Customer Care Assistant will support visitors and guest meetings and events at the AMRC's main campus spread across the AMP and Sheffield Business Park. Reporting to the Hospitality Coordinator, the role will provide a consistent and professional visitor experience to all externals visiting the site.

The role will involve all activities associated with customer care, including room preparation, visitor logistics and catering management. You'll also provide ad hoc cover for our reception areas as required.

Main duties and responsibilities

• Provide staff and customers with an efficient, hygienic and professional hospitality service.
• Adhere to health and safety, COSHH regulations, and food hygiene standards level 1.
• Ensure all catering requirements for meetings are met to customers and staff needs at all times.
• Ensure all meeting rooms are fully equipped as requested by the customer prior to the comm...