Customer Care Agents

We are looking for a Customer Care Agent that
will be the liaison between our company and its current and
potential
customers. 

Job
Responsibilities:

• Initiate
  outgoing calls to prospective or existing customers for purposes
  such as sales, membership renewals, and appointment
  scheduling.
• Handle customer inquiries via
  multiple channels, including incoming calls, emails, and live chat,
  ensuring they are answered or routed to the appropriate support
  channels.
• Process customer applications and
  requests efficiently and accurately.
• Provide
  clear and accurate advice to customers by explaining procedures and
  offering relevant information.
• Managed customer
  feedback and complaints professionally, adhering to company
  guidelines and maintaining excellent call
  etiquette.
• Address and resolve customer
  escalations by tracking, escalating, and ensuring timel...