Job Description

Customer Support Advisor | Warwick | Competitive Salary

We are recruiting on behalf of a well-established international manufacturing business based in Warwick. With a strong reputation for quality and a loyal customer base spanning trade professionals and consumers alike, this is a business that genuinely invests in its people and prides itself on delivering an outstanding customer experience at every touchpoint.

The opportunity

This is a varied and rewarding role sitting at the heart of the customer experience. You will take ownership of an account base, support customers across a wide range of enquiries and play a key part in making sure the customer support team operates as a true centre of excellence.

What the role involves

Acting as the first point of contact for inbound product, order and aftersales queries received by phone, email and online
Taking full ownership of a defined account base, processing orders accurately and on time and keepin...

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