Customer Care Administrator

Customer Care Administrator

Location: Cheshire

Salary: £26,000 - £28,000

Contract: Permanent, Full-Time

Office Based

About the Role

An exciting opportunity has arisen for a Customer Care Administrator to join a successful house builder within their customer care team.

Working as part of a friendly and supportive team of five, you'll provide essential administrative support to the Customer Care function, helping to ensure customers and stakeholders receive a seamless experience.

This is a busy and varied role that would suit someone who enjoys organisation, communication and building relationships with a range of stakeholders.

Key Responsibilities

• Acting as the first point of contact for customer enquiries via telephone and email.
• Managing and responding to customer email queries in a professional and timely manner.
• Booking customer appointments and arranging access for ...