Job Description

Description

of the role:

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

  • Order punching -placing orders which are received on calls / mails or on whats app

  • Order follow ups end to end responsibility -Ensuring delivery is timely done by checking the reports on timely basis & tracking of deliveries through portals.

  • Support for marketing & administrative tasks if any .

  • Tele calling through CTI portal .

  • Aggressive follow ups with all internal stakeholders so that customer can get the deliveries on time .

  • Proactive approach

    • Candidate Requirements

  • Education – Graduation .

  • Excellent Communication skil...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to ZEISS Group today.

    Submit Application