Customer Care Administrator

Scope of Position

We are looking for a passionate and detail‑oriented Customer Care Administrator to join our team. In this role, you will manage the order to cash process, which includes transferring information from order to data entry, generating customer billing, and order management. This role will support and work closely with internal customers including Sales and Operations, as well as providing superior service to our external customers. The ideal candidate is eager to take on new tasks and can readily adapt to changing business needs.

What You’ll Do on a Typical Day

• Work with internal and external customers to control the administrative requirements for concrete, formwork, and scaffolding projects.
• Open new orders, input contract details and material lists into the ERP system, and process incoming customer orders with a focus on accuracy and quality, while ensuring timely delivery.
• Collaborate with Sales, Engineering...