Job Description
Overview
Customer Campaign Project Manager
Brazil | Remote
About the Role
As a Customer Campaign Project Manager at Hyland, you'll sit at the intersection of strategy and execution — translating customer lifecycle goals into scalable, measurable campaigns that drive adoption, retention, and expansion. You'll serve as a strategic thought partner and a hands-on project manager, coordinating across Customer Success, Marketing, Sales, Product, Services, and Operations to bring impactful programs to life with operational excellence and clear business outcomes.
Your Tools
Gainsight
Matik
Salesforce
Microsoft Copilot / M365
Jira
Confluence
Claude
Your Role Responsibilities – Here's What You'll Do
Partner with internal stakeholders to define campaign objectives, target audiences, key messages, and success metrics tied to measurable customer outcomes such as adoption, retention, and expansion.
Create and maintain campaign briefs, p...
Customer Campaign Project Manager
Brazil | Remote
About the Role
As a Customer Campaign Project Manager at Hyland, you'll sit at the intersection of strategy and execution — translating customer lifecycle goals into scalable, measurable campaigns that drive adoption, retention, and expansion. You'll serve as a strategic thought partner and a hands-on project manager, coordinating across Customer Success, Marketing, Sales, Product, Services, and Operations to bring impactful programs to life with operational excellence and clear business outcomes.
Your Tools
Gainsight
Matik
Salesforce
Microsoft Copilot / M365
Jira
Confluence
Claude
Your Role Responsibilities – Here's What You'll Do
Partner with internal stakeholders to define campaign objectives, target audiences, key messages, and success metrics tied to measurable customer outcomes such as adoption, retention, and expansion.
Create and maintain campaign briefs, p...
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