Job Description

All the details

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Work Pattern

Week 1
Monday 11:00-15:00
Tuesday 11:00-15:00
Friday 11:00-15:00
Saturday 07:00-11:00

Week 2
Monday 11:00-15:00
Thursday 11:00-15:00
Friday 11:00-15:00
Saturday 07:00-11:00

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

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