Customer and Trading Manager

Responsibilities

• Lead a team overnight to deliver all replenishment activities across the store, prioritise deliveries, organise the warehouse and replenish shelves.
• Run a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store.
• Ensure standards are brilliant come morning so we are ready to serve our customers.
• People management is a big part of the role: manage performance and capability, conduct disciplinaries and ensure scheduling and pay are accurate.
• Lead in our stores: Our management teams don't just run stores – they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands‑on, sleeves‑rolled‑up changemakers. T...