Customer and Sales Engagement Specialist

Join TalentPop App as a Customer and Sales Engagement Specialist!

At TalentPop App, we're building a team of talented remote professionals who are passionate about creating exceptional customer experiences and driving business growth. As a Customer and Sales Engagement Specialist, you'll play a key role in engaging customers, identifying sales opportunities, recovering lost revenue, and building lasting relationships that contribute to the success of our growing organization.

If you’re passionate about sales, thrive in e-commerce environments, and enjoy turning customer conversations into opportunities, this role is for you!

What You’ll Do

• Engage Customers: Communicate with shoppers via phone, email, live chat, and SMS to assist with inquiries, orders, and product recommendations.
• Drive Sales: Identify and execute opportunities for upselling, cross‑selling, and product bundling to increase conversion rates and average order valu...