Job Description
Our client, a leading medical insurance company, is seeking a Customer Advocate to join their team. As a Customer Advocate, you will be part of the contact center supporting members, healthcare providers, and internal staff. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to providing exceptional service, which will align successfully in the organization.
**Job Title:** Customer Advocate
**Location:** Meridian, ID
**Pay Rate:** $19.50 per hour
**Shift:** Monday to Friday, Full Time
**What's the Job?**
+ Research, document, and respond to phone and electronic inquiries regarding benefits, claims, and enrollment
+ Process member requests, such as address changes, ID card replacements, and pharmacy-related issues
+ Interpret policy provisions and provide clear explanations to members and providers
+ Maintain accuracy and productivity standards while ensuring a positive...
**Job Title:** Customer Advocate
**Location:** Meridian, ID
**Pay Rate:** $19.50 per hour
**Shift:** Monday to Friday, Full Time
**What's the Job?**
+ Research, document, and respond to phone and electronic inquiries regarding benefits, claims, and enrollment
+ Process member requests, such as address changes, ID card replacements, and pharmacy-related issues
+ Interpret policy provisions and provide clear explanations to members and providers
+ Maintain accuracy and productivity standards while ensuring a positive...
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