Job Description
Hiring: Customer Advocate (Inbound Sales Focus) - 100% Remote
At TalentPop App , we believe that the best sales come from the best service. We are looking for Customer Advocates who can provide empathetic support while acting as an inbound sales engine for our E-commerce partners. If you love helping customers find exactly what they need, we want you!
Application Fast‑track
- Select “Brand Concierge” on the application form.
- In the code field, enter: BCS
Your Role: Advocate & Seller
- Communicate with shoppers via chat, email, and phone to provide product recommendations and bundles.
- Drive sales through expert knowledge of the brand’s identity and product line.
- Handle returns and tracking inquiries while looking for opportunities to save the sale.
- Ensure each interaction reflects the brand's tone, voice, and service standards.
Requirements
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