Job Description

Customer Service Advisor Trainer

Salary: £14.60 per hour
Location: Manchester
Hours: 35 hours per week, Monday to Friday, between 7am - 6pm

Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini.
In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees.

What you'll do

  • Schedule training across the service desk
  • Update the Client training database
  • Identification and analysis of training courses required with steer from the Line Manger
  • Delivering and facilitating training courses to new starters
  • Ensure new starters readiness to go live in line with Client requirements
  • Co-ordinate course attendance
  • Identify and communicate any areas of improvement
  • Ensure quality of new and existing us...

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