Job Description

Full-time Permanent Position | Rewarding Role | Supportive Team Culture

At Royal Freemasons, your work has real purpose. Every day, you’ll help create meaningful moments for older people and their families. If you’re driven by compassion, connection, and the desire to make a positive impact, this is where you can thrive.

About the Role

We are seeking a proactive, customer-focused Customer Administration Officer to join our dedicated team. In this frontline role, you will create a warm and professional experience for residents, clients, families, and visitors.

You will also provide key administrative and HR support to the Facility Manager, helping ensure smooth daily operations and upholding our commitment to quality care.

Key Responsibilities

  • Provide exceptional customer service to residents, families, clients, and external stakeholders.
  • Support the Facility Manager with administrative and HR tasks, including r...

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