Customer Account Manager

WINFLIGHT & TECHNICAL DATA SHEETS

• Create missing technical data sheets
• Review and correct existing technical sheets
• Create new items in the system
• Print technical manuals for each department before the launch of a new cycle
• Create and monitor cycle rotation tables by airline
• Create “plating guides” and “menus” documents for each airline and each cycle
• Create boarding bills and/or ratio tables

QDS (Quality Department System)

• Respond to customer complaints and follow up on corrective actions internally
• Log customer complaints into Newrest internal Quality Management System (QMS)

COSTINGS / PRICING / BILLING

• Costing: Calculate meal costs and set sales prices for client offers
• Monitor and update client price lists
• Communicate internally all price updates to be applied in Winflight
• Create flight templates in...