Job Description

CSSC Front Line Representative



Job Description



At **Grundfos** , we’re not just a global leader in advanced pump solutions - we’re on a mission to pioneer sustainable water and energy solutions that help protect our planet.



As a **Danish, Norweigen** or **Swedish speaking Inside Sales Specialist (CSSC Front Office Agent)** , you’ll be the trusted partner for our customers and sales teams, providing expert guidance and ensuring smooth, timely resolution of inquiries. You’ll work across multiple channels - digital, telephony, email, and live chat - delivering outstanding service while supporting our sustainability-driven solutions.



**Key Responsibilities**



+ Provide commercial and technical advice, prepare quotations, and support external sales partners.

+ Handle order fulfillment tasks.

+ Monitor Customer order changes (lead time, shipping conditions, quantity, postponements...

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