Job Description
CSSC Front Line Representative
Job Description
**CSSC (Customer Sales & Support Center) Front Line Representative, Domestic Building Service, Shah Alam, Selangor, Malaysia**
**What is the job about?**
The CSSC (Customer Sales & Service Support) role Contribute to a thriving sales team whilst delivering world class Customer Services through various Customer channels i.e. digital, telephony, E-mail, live chat, instant messaging etc. Provide Customer contact resolution on complex inquiries that the employee within a timely manner (as predefined by Group guidelines) to resolve and decide on the further processing of business transactions based on defined processes. Work as a subject matter expert to promote process and system skills within the Customer Service Team. Support for the Customer Sales Center Representative when demand dictates
**Your main responsibilities**
+ May ...
Job Description
**CSSC (Customer Sales & Support Center) Front Line Representative, Domestic Building Service, Shah Alam, Selangor, Malaysia**
**What is the job about?**
The CSSC (Customer Sales & Service Support) role Contribute to a thriving sales team whilst delivering world class Customer Services through various Customer channels i.e. digital, telephony, E-mail, live chat, instant messaging etc. Provide Customer contact resolution on complex inquiries that the employee within a timely manner (as predefined by Group guidelines) to resolve and decide on the further processing of business transactions based on defined processes. Work as a subject matter expert to promote process and system skills within the Customer Service Team. Support for the Customer Sales Center Representative when demand dictates
**Your main responsibilities**
+ May ...
Ready to Apply?
Take the next step in your AI career. Submit your application to Grundfos today.
Submit Application