Cssc Front Line

Application Deadline:
- Workplace: Hybrid Position- Location: Apodaca, MX, N.L. *****- Contract Type: Full-Time- Employment Type: Regular**What is the job about?
**
**Your main responsibilities**:
- Answer customer chats from Grundfos website and Grundfos Product Center
- Answer transferred calls from Grundfos local sites
- Create self-help templates for customers to be loaded into chatbot
**Your background**
We imagine that you have:
- Associate or bachelor's degree highly preferred
- Vocational Certification is acceptable
- Minimum 3 years of customer service experience
- Minimum 3 years of technical background
- Fluent in English language (test required)
**What's in it for you?
**
What are your goals?
Here at Grundfos it's our mission to enable you develop and fulfil your aspirations, both career and personal.
We are guided by our six core values, and you'll find that your fresh ideas will be welcomed and mak...