CSS Technical Account Manager

 Position Overview:

• Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. 
• Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. 
• Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. 
• Act as an advocate for the Customer. 
• Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. 
• Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC).  

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