Job Description

Client Company: This company helps large organizations refine customer interactions and strengthen operational performance through modern, technology-supported practices.



Position: CSR Trainer

Industry: BPO

Location: Clark Pampanga

Salary Offer: Php35,000

Work Schedule: Shifting Schedule

Work Set Up: Work-Onsite



Job Requirements:

Open for Undergraduates

With at least 2 years experience as a Trainer in a BPO setting.

With sales experience is a plus

Amenable to work onsite in Clark Pampanga

Can start as soon as possible



Job Responsibilities:

Create lesson plans, manuals, videos, and activities for new hires and existing staff.

Monitor customer interactions, provide constructive feedback, and identify individual/team skill gaps.

Prepare training resources, schedule sessions, and maintain updated records.

Assess training effectiveness and recommend ...

Ready to Apply?

Take the next step in your AI career. Submit your application to J-K Network Services today.

Submit Application