Job Description

The Role

LYNX Premiere is hiring Inbound Customer Service Representatives (CSRs) to support our national retailers and insurance clients.

Our CSRs serve as the first point of contact for customers, retailers, the client and their insured. We are looking for upbeat, energetic, solutions-driven individuals who take pride in delivering an excellent customer experience.

What You’ll Do

LP CSRs are responsible for providing high-quality support across multiple claims-related workstreams, including:

Customer & Retailer Support

  • Manage inbound calls from retailers, agents, clients and their insured.
  • Provide accurate data collectionwithin BPO applications.
  • Assist with verification of customer, vehicle, and warranty information.
  • Support customers and retailers with claim status updates and coordination of new vehicle glass related claims
  • Communication & Customer Experience

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