Job Description
Job Location: Ahmedabad
We are hiring CSR Executives Automobile to deliver customer service for an automotive support process. The role involves managing customer cases, coordinating with retailers, and ensuring customer satisfaction through professional handling and communication.
Salary Package: Up to ₹35,000 CTC
Work Setup: On-site
Working Hours: Rotational shifts with rotational week-offs
Job Duties
We are hiring CSR Executives Automobile to deliver customer service for an automotive support process. The role involves managing customer cases, coordinating with retailers, and ensuring customer satisfaction through professional handling and communication.
Salary Package: Up to ₹35,000 CTC
Work Setup: On-site
Working Hours: Rotational shifts with rotational week-offs
Job Duties
- Respond to customer queries and complaints.
- Handle case resolution with empathy and ownership.
- Communicate with stakeholders for quick closure.
- Negotiate and decide within company policy.
- Maintain CRM records accurately.
- Handle aged and complex customer cases.
- Minimum 2 years on-paper experi...
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