Job Description
Elevate customer service at CSN Owen Sound as a Customer Liaison. Ensure smooth operations and positive customer interactions in a full-time capacity.
As a Customer Liaison, your primary role will be to interact with clients, provide thorough updates throughout the collision repair experience, and manage calls efficiently. Your upbeat personality and proactive communication will create a welcoming environment for customers seeking assistance. Embrace the chance to learn about the auto repair industry while making each customer's experience great.
Key Responsibilities:
• Greet and assist customers with their concerns
• Explain the collision repair process clearly
• Provide timely status updates on repairs
• Handle multi-line calls efficiently
• Collaborate with team members for optimal service
Requirements:
• High School Diploma or equivalent necessary
• Preferably post-secondary education in a related field
• Exemplary customer service experience
• C...
As a Customer Liaison, your primary role will be to interact with clients, provide thorough updates throughout the collision repair experience, and manage calls efficiently. Your upbeat personality and proactive communication will create a welcoming environment for customers seeking assistance. Embrace the chance to learn about the auto repair industry while making each customer's experience great.
Key Responsibilities:
• Greet and assist customers with their concerns
• Explain the collision repair process clearly
• Provide timely status updates on repairs
• Handle multi-line calls efficiently
• Collaborate with team members for optimal service
Requirements:
• High School Diploma or equivalent necessary
• Preferably post-secondary education in a related field
• Exemplary customer service experience
• C...
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