Job Description
Role Responsibilities:
- Manage customer complaints via voice, chat, and email
- Maintain a professional and empathetic tone
- Provide timely and effective solutions
- Support customer retention initiatives
Key Deliverables:
- Deliver high-quality service across multiple communication channels
- Ensure customer satisfaction and positive experience
- Accurately document all interactions
- Meet performance standards in a blended international process
Skills Required
Blended Process, Customer Support, email process , Chat Process, International Process
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