CS - Payments Team Lead, Customer Operations

Position Description

Electric Ireland is the primary customer facing business unit of the ESB Group and is the leading energy supplier in Ireland. With over 1.4 million customers, both Residential and Business in an All-Ireland market and an annual turnover in excess of €2BN, it is the main customer interface for the ESB Group.

Payments is part of the Customer Operations function within Electric Ireland. The Payments teams are responsible for the efficient and effective processing of all customer payments along with the provision and management of the supporting systems, services and third party contracts which include industry leading Payment Service Providers and solutions.

This is an exciting and challenging opportunity for the successful candidate to work in a dynamic, innovative, customer focused and commercial team at a very exciting time in the commercial evolution of and Electric Irelands’ business and the wider payments industr...