Job Description
Position Overview
The CRM Operations Specialist is an execution-oriented role designed for a professional with 2–4 years of experience who thrives in a KPI-driven environment. The primary purpose of this position is to facilitate the daily functioning of Homesfy's CRM system, ensuring high levels of data integrity and the seamless execution of sales workflows. Reporting to senior CRM and operations leadership, the successful candidate will focus on disciplined process adherence, reporting assistance, and providing critical support to system users to drive operational efficiency.
Key Roles & Responsibilities
CRM Operations & Support
The CRM Operations Specialist is an execution-oriented role designed for a professional with 2–4 years of experience who thrives in a KPI-driven environment. The primary purpose of this position is to facilitate the daily functioning of Homesfy's CRM system, ensuring high levels of data integrity and the seamless execution of sales workflows. Reporting to senior CRM and operations leadership, the successful candidate will focus on disciplined process adherence, reporting assistance, and providing critical support to system users to drive operational efficiency.
Key Roles & Responsibilities
CRM Operations & Support
- Support daily CRM operations and ensure all system usage aligns strictly with defined organizational processes.
- Assist in the management of users, roles, and permissions, alongside basic workflow configurations.
- Monitor CRM data quality regularly and flag discrepancies for immediate corrective actio...
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