Job Description

BUSINESS: CIRCOR Industrial

LOCATION: Mumbai

DIRECT REPORTING: Sr. Manager Data Analytics FUNCTIONAL REPORTING: Commercial Excellence

POSITION DETAILS

Position Summary

Position Title: CRM Manager

The primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to manage customer relationships, enhance customer satisfaction with key focus on delivering value to the customers in terms of Commercial Excellence.

Principal Activities (in order of importance) CRM Strategy and Execution:

  • Design and implement CRM Strategies to Drive Customer Satisfaction and enhance User experience
  • Lead or participate in worldwide, cross-functional teams to address business or systems issues relevant to CRM

System Configuration:

  • Configure CRM as per agreed strategy and drive to accelerate its usage across b...

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