crm lifecycle manager

About the Role

Talabat is seeking a seasoned professional to spearhead its CRM efforts. This pivotal position demands an individual with expertise in lifecycle management, campaign development, experimentation and insights, budget management and team leadership.

Responsibilities:

• Craft end-to-end CRM strategies that deliver seamless customer experiences.
• Develop engaging campaigns across owned channels to drive user acquisition, retention and order frequency.
• Leverage data-driven approaches through A/B testing and other experiments to refine strategies and boost performance.
• Oversight of CRM budgets for select markets while coordinating closely with finance, planning and marketing teams.
• Foster high-performing teams focused on driving growth through CRM initiatives.

Skills & Qualifications:

Data-Driven Focus : Bachelor's degree with strong emphasis on data a...