Job Description

We are looking for a professional and customer-focused Receptionist (CRM) to manage front desk operations and customer relationship activities. The candidate will be responsible for handling visitor inquiries, maintaining customer records, coordinating follow-ups, and ensuring a positive customer experience.

Key Responsibilities

  • Manage front desk operations and greet visitors professionally.
  • Handle incoming calls, emails, and customer inquiries.
  • Maintain and update customer data in CRM software.
  • Coordinate customer follow-ups and feedback collection.
  • Schedule appointments and meetings.
  • Prepare daily reports and maintain records.
  • Assist sales and customer support teams with CRM-related tasks.
  • Ensure timely resolution and escalation of customer concerns.



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