Job Description

Company-Shhivtek Industries Private LimitedLocal Only Female Candidate applyLocation-Vadodara (Asopalav OneWest Sevasi Canal Road,Vadodara)Experience-2 to 5 YearsEmail id- Roles &* Responsibilities:*Maintain up-to-date customer database and records in the systemService Reminder call to customers as per processAnswer calls professionally to provide necessary information about products and services, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.Follow up to ensure that appropriate actions were taken on customers requests/ complaints.Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.

  • Experience

    2 - 5 Years

  • No. of Openings

    2

  • Education

    B.A, B.B.A, B.Com

  • Role

    CRM Executive

  • I...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Shhivtek Industries Private Limited today.

    Submit Application