Job Description

Responsibilities:



  • Manage and update customer records in the CRM system




  • Track and follow up on customer inquiries or leads




  • Coordinate with internal teams to ensure timely responses




  • Maintain accurate communication logs and follow-up schedules




  • Assist in generating simple reports from the CRM when needed


    • Requirements:


  • Basic understanding of how to use a computer and software tools




  • Familiarity with any CRM system is a plus (training will be provided if needed)




  • Good communication and organizational skills




  • Ability to work independently in a desk-based environment


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