Crm Executive (crm Strategy)

Job description

CRM Executive (FITTR)
Job Responsibilities:
• Assist in developing and implementing customer retention strategies, under the
guidance of senior team members, to meet targets and KPIs.
• Support the CRM team in executing WhatsApp, Email, SMS, and Push Notifications
marketing campaigns by coordinating with Digital Graphic Designers and Copywriters.
• Aid in analyzing the success metrics of Email, SMS, and Push Notifications campaigns
to measure revenue per send.
• Assist in re-engaging dormant or inactive customers to optimize revenue returns per
customer/data record.
• Contribute ideas and insights for CRM strategies aimed at attracting and retaining
customers.
• Assist in segmenting the customer database for targeted marketing activities.
• Support in developing and executing testing strategies to enhance organizational and
customer outcomes.
• Assist in...