CRM and Systems Coordinator

Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. The successful candidate will receive a structured handover from the current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system, but you will be expected to own them quickly.

Responsibilities

• Day-to-day administration and development of Zoho CRM across all group entities.
• Owning data integrity and process discipline within MRP Easy.
• Working with the marketing team to develop and expand CRM workflows and int...