Job Description

Job ID:
Location:Birmingham : Trinity Park : Bi

Position Category:Information Technology

Position Type:Employee Regular


Key Role Responsibilities:

  • Platform Maintenance – ensure the configuration, optimisation, and administration of the platforms are kept up to date with the latest service packs, ensuring they are tested and signed off, exploiting enhancements where possible. Making sure the platforms are safe and secure.

  • Development – Scope requirements, implement and enforce best practices aligned with the Agile framework to create new service areas, and configure workflows and automation rules for process efficiencies.

  • Incident and Problem Management – Implement and monitor robust incident and problem management practices, ensuring our teams have an effective response to cyber security issues, and minimising service disruptions.

  • Monitoring - Apply monitoring to detect issu...

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