Job Description

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the CLS Department

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow within required time expectations – focus on time critical cargo shipments.
  • Ensure accurate and timely data entry into our operational system - process AWBs and BLs. 
  • Track and Trace Export and Import files and reporting.
  • Use operational workflows on daily basis.
  • Ensure arrival notices are communicated in timely manner to customer and overseas offices.
  • Ensure accurate and timely client and Service Providers billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others in...

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