Critical Incident Specialist

Critical Incident Specialist

Join Dialogue, the #1 virtual care provider in Canada, to lead intervention and rapid response for critical or traumatic incidents affecting employees.

About Dialogue

Dialogue provides exceptional online health and wellness programs—primary care, mental health, iCBT, EAP, and wellness—to organizations that want to improve the wellness of their employees and families.

Your role as Critical Incident Specialist

Working closely with Team Lead Myriam Caron, you will provide intervention and coordinate a rapid and effective response to critical incidents affecting employees.

What You’ll Be Doing

• Assess and analyze the needs of organizations regarding critical incident service.


• Coordinate interventions for eligible organizations of Dialogue’s Employee Assistance Program.


• Offer interventions to affected employees accordin...