Critical Facility Technician II, HVAC

Overview

The Critical Facility Technician II, HVAC is a hands-on mission-critical technician responsible for operating, maintaining, troubleshooting, and documenting mechanical infrastructure in a data center or similar critical-environment facility. This role supports high-availability operations where cooling, environmental controls, safety practices, and procedural discipline protect the critical load. The Level II technician performs preventive and corrective maintenance, responds to alarms and emergent issues, supports approved MOP/SOP/EOP execution, coordinates with vendors, and escalates risks to site leadership or senior technicians when required.

Critical Competencies:

• Critical-environment judgment: understands that small actions can affect uptime, customer load, and site availability.
• Procedural discipline: follows approved MOPs/SOPs/EOPs and escalates when conditions change.
• Troubleshooting ability: c...