Crisis Intervention Services Coordinator

Job Summary

Responsible for administering the Domestic Violence Residential Services in the Shelter Program, supervising and training Crisis Workers, Night Staff, interns and volunteers who operate the 24-hour hotline. Provides direct service to survivors of violence as needed during their shift.

Essential Functions

1. Manages Crisis Hotline Services using a team management approach and supervises Crisis Workers, Night Staff, and interns/volunteers who work Crisis Desk during their shift
2. Meets with Shelter Program residents as needed and documents all client contact for inclusion in data collection system
3. Ensures C...